We asked Metricate to help us to develop a Corporate Social Responsibility programme which was then expanded to help us develop our values, define our critical success factors and key deliverables for the year ahead.
The team at Metricate have also showed us how our business plan could be restructured to provide a coherent company vision, mission and strategy for communication to our staff.
Using his HR background John Herbert has rewritten our performance management process, trained the assessors, helped us to identify cost savings and acted as a sounding board for thorny HR issues.
The programme has enabled me to take a step back and analyse my management skills and apply more structure to the areas that require improvement. The training team were excellent – great personalities and always there to support
Without a doubt, the programme has impacted significantly on the team. We have seen considerable improvement in the willingness and ability of team members to readily accept responsibility, delegate more effectively and generally pass on these characteristics to those they manage in their everyday roles
The skill and professionalism of the Metricate team were key to the success of our development programme. The team had a wide variety of expertise, knowledge and experience to bring to the table, and they did so expertly, challengingly and with a huge amount of empathy.
The academy has been a remarkable success; therefore, the decision to embark on a second academy programme was an easy one to make. Metricate has significantly helped our management team to develop both competences and confidence in managing their own teams.